Privacy Policy

PRIVACY POLICY

Effective Date: 01.05.2025

The Rengio application is an online shopping platform developed and operated by Rengio. (“the Company” or “We”). We place great importance on the privacy of our users and take all necessary technical and administrative measures to ensure the protection of your personal data.

1. Data Collected

When you place an order through the Rengio app or use the application, the following personal data may be collected:

  • Full name

  • Phone number

  • Email address

  • Delivery address

  • Device information (IP address, operating system, browser type, etc.)

  • Payment information (collected only via secure payment infrastructure providers; not stored by us)

1.1 Location Data

With your permission, the Rengio app may collect location data from your device. This data is used to facilitate delivery tracking, ensure accurate address identification, and improve service efficiency. Location data may be collected:

  • While the app is in use (foreground)

  • Only when you enable location permissions

Location data is not stored permanently and is not shared with third parties except for delivery and operational purposes as described in Section 3.

2. Purpose of Data Collection

The collected data is used for the following purposes:

  • Receiving, processing, and delivering orders

  • Managing the user account

  • Providing customer support services

  • Improving services and enhancing user experience

  • Sending personalized campaigns and notifications (optional)

  • Fulfilling legal obligations

3. Data Sharing

Your personal data will not be shared with third parties except in the following cases:

  • With courier service providers for the purpose of order delivery

  • With official authorities as required by law

  • With secure payment infrastructure providers for payment processing

4. Data Retention

Your personal data will be retained only for as long as necessary in accordance with applicable laws. Once the retention period expires, the data will be securely deleted, destroyed, or anonymized.

5. Data Security

User data is protected against unauthorized access. All necessary technical and administrative security measures are in place, and up-to-date security standards are applied.

6. Your Rights

You have the following rights:

  • To learn whether your personal data is processed

  • To request information regarding the processing, if applicable

  • To learn the purpose of the processing and whether it is used accordingly

  • To request the correction of incomplete or inaccurate data

  • To request the deletion or destruction of personal data in accordance with the law

  • To request the restriction of processing

  • To object to processing and request compensation for damages

You may contact us regarding your requests at rengioshops@gmail.com.

7. Changes

This Privacy Policy may be updated from time to time. The updated version will become effective on the date it is published in the application.